About Pacific Kava & Customer FAQs
About Pacific Kava
Pacific Kava is an Australian company importing 100% Vanuatu noble kava root powder. We work closely with experienced kava growers in Vanuatu to ensure safe, high-quality, and ethically sourced kava.
Our Kava Blend:
- 70% basal roots
- 30% lateral roots
We provide clear information about the origins and composition of our kava for transparency and trust.
What is Kava?
Kava is enjoyed for its calming effects on the body and mind. It may help with:
- Stress
- Anxiety
- Insomnia
These benefits come from kavalactones, the active compounds in kava responsible for relaxation.
Our Vision
To grow as a wholesale kava business internationally while supporting Pacific Island communities through:
- Investment
- Education
- Ethical partnerships
Our Mission
To provide safe, high-quality noble kava root powder, sustainably and ethically produced, for kava lovers worldwide.
Customer FAQs
Can I return my items?
Yes! Contact our support team for a hassle-free return if items are faulty or unsatisfactory.
Is my personal information secure?
Absolutely. All personal information is encrypted and stored securely.
How can I place an order?
- Browse and select products.
- Click Add to Cart or Buy Now.
- Enter shipping and billing info.
- Review and checkout.
Do you ship internationally?
Yes, we offer worldwide shipping.
Do I need an account?
No, you can order as a guest. Accounts allow you to track orders, view history, and receive personalised offers.
How can I track my order?
Once shipped, you’ll get a tracking number via email to monitor your shipment.
Can I modify or cancel an order?
Contact support as soon as possible. Changes may not be possible after processing.
Can I exchange my order?
Exchanges are not available, but returns and refunds are fully supported.